Shipping policy
Thank you for your interest in VNBITS. This policy outlines important information regarding the shipment of your order.
1. Shipping Destinations
We are proud to offer shipping services to a wide range of countries. Shipping options and fees may vary depending on the destination.Please provide a complete physical street address for delivery.Shipping options and costs will be calculated and displayed at checkout based on your delivery address.
2. Order Processing
All orders are processed during standard business hours, Monday through Friday, excluding major US holidays. Please allow time for your order to be prepared and handed over to the shipping carrier before it enters the shipping transit phase.
3. Shipping Options and Costs
Shipping costs are calculated at checkout based on the selected service level, the destination of your package, and the total weight of your items. You will be able to review the available shipping methods and their associated costs before you finalize your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number and a link to monitor your package's journey. You can also check the status of your shipment by logging into your account on our website.
5. Shipping Address
Please ensure your shipping address is entered correctly and is complete. We are not responsible for orders shipped to an incorrect or incomplete address provided by you. If a package is returned to us due to an incorrect address, we will contact you to arrange re-shipping, which may incur additional shipping fees.
6. Undeliverable Packages
Occasionally, a package may be returned to us as undeliverable by the carrier. If this occurs, we will contact you using the information provided at checkout to arrange a re-shipment. Please note that additional shipping fees may apply for re-shipping.
7. Customs and Import Taxes (For Future International Expansion)
This section is reserved for future use. As we currently only ship within the United States, no customs or import taxes are applied to orders.
8. Contact Us
If you have any questions about our shipping policy, please contact our customer service team:
Brand: VNBITS
E-mail: elma@vnbits.com
Address: 3226 Fowler Avenue, Doraville, GA 30340, USA